I've used the product before hence I attempted again. I ordered and paid for two large code red and only received one. I've emailed the company and did not receive a response. I called, the young lady who picked up the phone asked me to wait for a response because she was busy doing hair or something to that effect. To date im still awaiting a response re my order or a possible refund. Great product but customer service needs to be improved.
FAQs
- • Styling Tools: It's very important to use a wide tooth or paddle back brush using gentle strokes, when washing and or styling the hair. Small tooth and retail combs can snag the hair which can cause unwanted shedding.
- • Before Going to Bed: Gently brush hair to remove all tangles. Braid your hair into a couple of big braids, wrap your hair, or tie your hair into a ponytail or bun. Sleeping in a satin scarf is also beneficial.
- • Washing Your Hair: Keeping your hair extension clean is very important to making them last longer. Before washing your hair extensions: Brush your hair and remove all tangles and knots. Then wet a small portion of hair at the time and use a good detangling shampoo, and a rich moisturizer. Distribute shampoo and conditioner evenly throughout the hair. Always wash my hair going in a downward motion. Apply a deep moisturizing conditioner to your extensions. After washing and conditioning your hair, apply a good leave -in conditioning product, this always helps to keep your hair super soft and moist.
- • Wavy & Curly Hair: If you have wavy or curly textured hair extensions and plan to wear the hair wavy or curly you need to apply a curl defining/curl control cream while the hair is wet. This way it will stop the hair from frizzing and lock in the wave or curl in the hair.
- You can basically do anything with it; curl, color, brush, comb, and flat iron it to any style just like your natural hair. If you are not familiar with coloring hair please take you extensions to a professio
- nal colorist!!!